Contact Us

We are Imagine Rail Journeys

Why Imagine? Let’s make your dream holiday a reality! 

We’ve scoured the world to find you the very best prices and destinations to save you the hassle of having to dig through the cybersphere for that perfect deal. At Imagine Rail Journeys nothing excites us more than helping people book their dream holiday, travel is our passion and it’s one we love to share. 

New Enquiries

Phone:   0800 568 700
Monday – Friday: 10am – 9pm 
Saturday & Sunday: 11pm – 6pm

Customer Support

Phone:   +64 9 306 2351
Email:  nzcustomersupport@imaginecruising.co.nz

Monday – Friday: 11am – 7pm

Saturday, Sunday and Public Holidays: Closed

Please note times listed are NZST

Address

IMPORTANT NOTICE: Due to COVID-19, the Imagine Rail Journeys team will be working from home until further notice. Please contact us via the phone numbers found on this page during operation hours. In case of emergency, please contact the phone number at the bottom of this page. 

Level 26, PwC Tower
188 Quay St
Auckland 1010

Who do I call in case of an emergency?

A: Please call our emergency number +61 423 501 419


(Please note that this number is for genuine emergencies only and to be used out of normal business hours any calls of a non-urgent nature will be asked to call back during business hours)